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THE IMPACT OF PEER-TO-PEER COMMUNICATION ON PSYCHOLOGICAL SAFETY IN THE WORKPLACE: FOSTERING A SUPPORTIVE AND OPEN ENVIRONMENT FOR EMPLOYEES TO CULTIVATE RESILIENCE AND EMBRACE REINVENTION

Author Information
Name: Keletso Koosaletse Tladi
Country: India
Publication Details
Year: 2025
Volume: Special Issue: Volume-12, Issue-1, Year: 2025 (January-June)
Page Number: 74-77
DOI: https://doi.org/10.5281/zenodo.15356724
Abstract
The purpose of this study is to evaluate the impact that peer-to-peer communication has on
psychological safety in the workplace. Additionally, the study studies how this type of
communication helps to develop a friendly and open environment that also encourages
employees to embrace reinvention and nurture resilience. It is vital to have psychological
safety, which may be defined as the perception that one will not be humiliated or penalized
for speaking up with ideas, questions, worries, or mistakes, in order to cultivate an
organizational culture that is inventive, collaborative, and is able to adapt to changing
circumstances. (Edmonson ,A,1999.Kahn, 1990) The communication that occurs between
peers is of critical importance in the process of establishing this environment because it
fosters open discourse, mutual support, and the exchange of feedback. (Gabel & Fisher,
2021,Schein & Schein, 2017) The purpose of this project is to investigate the ways in which
peer relationships have an impact on the resilience of individuals and teams during times of
change and stress, as well as to investigate the role that such interactions play in fostering an
environment that encourages innovation and ongoing education. This research investigates
the relationship between peer communication practices, psychological safety, and
organizational outcomes such as employee well-being, engagement, and long-term success.
The research makes use of qualitative interviews and quantitative surveys to conduct its
analysis. The findings shed light on the significant part that peer networks play in fostering a
culture of trust and collaboration, which is something that is very necessary for the long-term
sustainability of an organization in a business environment that is going through rapid
transformation.
This research investigates the impact of peer-to-peer communication on psychological safety
in the workplace and explores how it fosters a supportive and open environment that enables
employees to cultivate resilience and embrace reinvention. Psychological safety, defined as
the belief that one will not be humiliated or penalized for speaking up with ideas, questions,
concerns, or mistakes, is essential for fostering an innovative, collaborative, and adaptive
organizational culture. (Frazier, Speer, & Rojas, 2017) “Peer-to-peer communication plays a
pivotal role in creating this environment by encouraging open dialogue, mutual support, and feedback exchange. This study explores how peer relationships influence individual and team
resilience during times of change and stress and examines the role of such interactions in
facilitating a culture of innovation and continuous learning. By utilizing qualitative
interviews and quantitative surveys, this research analyzes the link between peer
communication practices, psychological safety, and organizational outcomes such as
employee well-being, engagement, and long-term success. The findings highlight the critical
role of peer networks in promoting a culture of trust and collaboration, which is essential for
sustainable organizational success in a rapidly changing business landscape. (Carmeli &
Gittell, 2009)."
Keywords:
 Peer-to-peer communication
 Psychological safety
 Resilience
 Reinvention
 Workplace culture
 Open communication
 Employee engagement
 Innovation
 Organizational success
 Supportive work environment
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