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HOW SHOULD ORGANISATIONS UTILISE THEIR BRAND AND MARKETING RESOURCES TO GET READY FOR CHANGE IN A VUCA WORLD?

Author Information
Name: Nondumiso Mabece
Country: India
Publication Details
Year: 2025
Volume: Special Issue: Volume-12, Issue-1, Year: 2025 (January-June)
Page Number: 193-196
DOI: https://doi.org/10.5281/zenodo.15357103
Abstract
In an increasingly volatile, uncertain, complex, and ambiguous (VUCA) world, organizations
must rethink their approach to brand management and marketing. This paper explores how
organizations can strategically utilize their brand and marketing resources to foster
adaptability, collaboration, and value co-creation. It examines the critical role of agility,
innovation, and digital transformation in navigating constant change while ensuring
sustainable competitive advantage. By integrating dynamic capabilities, leveraging data
analytics, and prioritizing consumer engagement, organizations can enhance their resilience
and responsiveness. Furthermore, fostering a collaborative ecosystem through partnerships,
strategic alliances, and co-creation with stakeholders strengthens their market positioning.
The study underscores the necessity of a dual approach: developing long-term sustainable
solutions while supporting the agility to swiftly mobilize resources in response to emerging
challenges. By adopting a holistic branding strategy and an agile marketing approach,
organizations can effectively navigate the complexities of a VUCA world, ensuring relevance
and sustained growth. The discussion is supported by academic literature, industry examples,
and case studies that illustrate best practices in adaptive brand management and marketing,
with a specific focus on South African brands that have successfully embraced these
strategies.
Keywords: VUCA, brand management, marketing strategy, agility, collaboration, cocreation,
digital transformation, resilience, value creation, South Africa.
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