Paper Details

Name: Meher Sekhon & Savita Nanda
Country: India

Year: 2025
Volume: Volume No: 12, Issue No: 2, Year: 2025
Page Number: 19-26
DOI: https://doi.org/10.5281/zenodo.20537132

ABSTRACT
The Performance Measurement System becomes comprehensive when levels of learning and
growth are measured. In banking sector, it is utmost important parameter to evaluate the
performance of the employee through learning and growth perspective, which can further
help to take decisions regarding promotions, increments and performance linked pay scales.
The comprehensive data/ facts provided by the performance measurement system allows the
banks to underpin the strategies and practices for taking decisions regarding career profiles
and availability of opportunities for employees‟ upgradation in future too. The transparency
in the system helps the banks to frame and revise the strategies and programs as per the
requirements. Measures of central tendency such as mean, standard deviation etc. were
calculated to study the nature and distribution of items in the dimension of learning and
growth perspectives. The Correlation Analysis was used to evaluate the relationship between
employees‟ experience and their levels of learning and growth opportunities in the existing
organisation. Appropriate performance measures are integral part of the banking sector and of
course essential for the employees too. Therefore, it is essential to understand the value of
„Learning and Growth‟ perspective in service sector.
Keywords: Employees‟ performance Measurement, Knowledge distribution, Knowledge
interpretation, Internal acquisition of knowledge, External acquisition of knowledge,
Organizational memory, Growth dimension, Correlation Analysis.