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EXECUTIVES’ PERCEPTION ON WORK-LIFE EFFECTIVENESS IN COMMERCIAL BANKS OF INDIA - A STUDY

Author Information
Name: Sheetal Sharma
Country: India
Publication Details
Year: 2025
Volume: Volume No: 12, Issue No: 2, Year: 2025
Page Number: 175-185
DOI: https://doi.org/10.5281/zenodo.20605940
Abstract
ABSTRACT:
Work-life effectiveness is extremely significant for bank officers because of the nature of
their job which is highly demanding, customer-oriented, target-driven with heavy
requirement of compliance. If the work-life portfolio is serviced properly it will increase the
performance at work and the family‟s contentment at home.
The given study is conducted with an objective of studying and comparing the perceptions of
bank officers regarding Work-Life Effectiveness in selected commercial banks in India.
In order to study this the primary data has been collected through administering a duly tested
structured questionnaire among the officer respondents working in the selected public, private
and foreign sector commercial banks operating in the state of Punjab and UT of Chandigarh.
The variable undertaken for research is the work-life effectiveness scale by Zeynep Copur
The universe of the present study is all the public, private and foreign sector commercial
banks operating in India, a sample of 10 commercial banks consisted of 04 public sector
commercial banks (SBI, PNB, BOB, CB) and other 04 banks (ICICI Bank, HDFC Bank, Axis
Bank, and Yes Bank) from the private sector and 02 banks (Standard Chartered Bank and Citi
Bank) from the foreign sector banks operating in the state of Punjab and UT of Chandigarh
have been drawn. The criteria adopted for the selection of the sample banks is the total staff
strength. The Overall Index of Work-Life Effectiveness Levels in the Public, Private and
Foreign Sector Commercial Banks indicates that the scores on the work-life effectiveness are
inclined more towards the positive side in the continuum, indicating thereby that the officers
of the public, private and foreign sectors possess a very favorable approach towards the job.
Key-words: Work-Life Effectiveness
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