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ONLINE SERVICE FAILURES IN HIGHER EDUCATIONAL MANAGEMENT INSTITUTIONS: A CRITICAL INCIDENT ANALYSIS

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Name: Deepika Shrivastava
Country: India
Publication Details
Year: 2019
Volume: Volume-6, Issue-1 (January-June)
Page Number: 11-17
Abstract
Abstract
Procrastination is rampant in every walk of life. It involves intentional
postponement of an activity, irrational delay during the activity and unnecessary deferring of its completion (Ackerman 2005, Shraw 2007). It is commonly seen among students in theirs academic tasks and activities. Procrastination comes in different forms and has causes and consequences. It could be a personality trait or could be due to indecision and clutter. The negative consequences have a wide spectrum that includes failure in fulfilling commitments, fear, shame, feeling of guilt and anxiety. Academic procrastination of students is often due to their preference to short-term advantages over long term benefits. It is a complex phenomenon and
researchers have extensively explored its motives, correlates and consequences. One of the quantitative scales (Bashir and Gupta 2019), namely Academic Procrastination Scale, takes into account time management, task aversiveness, sincerity and personal initiative as four dimensions. Though procrastination involves waiting, pausing or
delaying, time management skills are not found to be of much help. Therefore, the author examines the prevalence of academic procrastination among high school girl students to find out how the four sub-scales are correlated with each other and with the overall scale. The study was conducted on 120 randomly selected high school girl students from 4 high schools of Durg.
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