Paper Details

Name: Jashmeen Kaur, Ritu Lehal & Kanika Sofat
Country: India

Year: 2026
Volume: Volume No: 13, Issue No: 1, Year: 2026
Page Number: 57-63
DOI: https://doi.org/10.5281/zenodo.20351878

ABSTRACT
The study explores the phenomenon of employee silence and its significant implications for organisational learning and innovation. Through an extensive literature review and empirical analysis, the paper identifies the types of employee silence, their underlying determinants, and their negative implications on organisational growth and competitive advantage. It discusses how silence suppresses knowledge sharing, hinders problem identification, inhibits collaborative innovation, and undermines organisational adaptability. The paper also suggests a multi-dimensional framework to explain how employee silence and organisational performance deficiencies are linked. It offers practical recommendations for management on developing psychological safety and fostering cultures that encourage employee voice. The results indicate that organisational silence is a substantial latent cost that severely inhibits an organisation from learning, innovating, and adapting to the evolving conditions of the marketplace in the modern knowledge-based economy.

Keywords: Employee silence, organisational learning, innovation, knowledge management, psychological safety, organisational culture