Paper Details

Name: Shobha Jonathan Prakash
Country: India

Year: 2026
Volume: Volume No: 13, Issue No: 1, Year: 2026
Page Number: 85-90
DOI: https://doi.org/10.5281/zenodo.20351999

ABSTRACT / EXECUTIVE SUMMARY
Interpersonal relationships within the workplace have emerged as a critical determinant of organizational success, employee satisfaction, and productivity. This study examines the role of managers in fostering effective interpersonal relationships and internal communication, and how these factors influence organizational outcomes. In an increasingly competitive and dynamic business environment, organizations are recognizing that human capital is not merely a resource but a strategic asset. The quality of interaction among employees and between employees and managers significantly impacts motivation, engagement, and performance.

The research emphasizes that communication serves as the backbone of interpersonal
relationships in organizations. Effective communication enables clarity of roles, alignment with organizational goals, and the development of trust among employees. Conversely, poor communication leads to confusion, disengagement, and reduced productivity. The study explores different forms of communication—vertical, horizontal, and informal—and highlights the importance of feedback, transparency, and employee involvement in decisionmaking processes.