Paper Details

Name: Rupina Popli
Country: India

Year: 2026
Volume: Volume No: 13, Issue No: 1, Year: 2026
Page Number: 296-304
DOI: https://doi.org/10.5281/zenodo.20455462

ABSTRACT
Purpose : This study explains the impact of Human Resource Systems (HRIS) on the employee’s productivity in the service sector of India.
Research Methodology : We have collected primary data from 106 employees, who are working in service sector in different organizations situated in the NCR Region of Delhi, India, through a structured questionnaire. The validity of the model and hypotheses has been tested through Smart PLS.
Findings : The results of this study portraits a positive relationship between HRIS adoption and employee’s productivity. The Use of HRIS enhances human resource processes, improves communication, and empower employees to access the relevant information.
Managerial Implications : HRIS has practical implications for service sector organizations, helping them in making well informed decisions for maximizing the productivity of their work force.
Scope for future studies : Future studies in this field can explore further the lasting impact of implanting HRIS in the organization and also in examining how the emerging technologies, such as artificial intelligence and machine leaning could improve the system.
Originality/Value : This study contributes towards the growing body of the knowledge on HRIS system in the service sector of India by offering strong evidence of its influence on the productivity of the employees of an organization.